Putting Service and Staff in the Spotlight
|February 28, 2013
|Lucas House, Conference Park, University of Birmingham
This is a day conference organised by the CUBO Training & Quality Group. The event is funded by CUBO and is open to those working in CUBO member institutions.
The day will focus on ways to measure customer service and initiatives that recognise staff performance and is aimed at managers and key colleagues who have an interest in develop/training staff, auditing customer service and staff recognition/reward schemes.